I-MED Online 2.0 is designed to give
referring practitioners quick and easy access to patient reports
and images on tablet, phone or desktop. However, if you should have
any issues either downloading or accessing your I-MED Online 2.0,
we have plenty of support at hand.
Support for I-MED Online 2.0 users:
- 1300 147 852 telephone
support (weekday business hours)
- Desktop Online Chat
(weekday business hours). See button in right hand bottom corner
- Email: referrer@i-med.com.au
(weekday business hours)
Frequently Asked Questions
Once I've created my account, how
do I access I-MED Online 2.0?
Once you've submitted your new account request, we'll send
you your verified user name, usually the same day or the next
business day. You can then access I-MED Online 2.0 from your
computer (desktop or laptop) or any device that can be connected
to the internet via the App. If you save the address to your
favourites/bookmarks you can be logged on in seconds.
How do I log out of I-MED Online
2.0?
To log out, simply click on the "Log Out" link in the top
right hand corner of your screen. It is recommended for security
reasons that you log out when you have completed your
examination. Please note the system has an automatic 'log out'
after four hours.
How do I change my password?
To change your password, click on the "My Account" link in
the main menu, select Password "Edit" and follow the prompts.
How do I "break glass" with I-MED
Online 2.0?
On desktop, the "break glass" function is much simpler
with I-MED Online 2.0. Patient ID is no longer required - just
search by patient name and date of birth, and click on the
padlock to "break glass".
How do I create a 'short cut' for
I-MED Online 2.0 on my desktop?
To bookmark I-MED Online 2.0, 'Bookmark' or 'Favourite'
the I-MED Online 2.0 URL (https://i-medonline.com.au). The
address will then be saved in your internet browser. Then select
the 'Bookmark' or 'Favourite' and drag it onto the desktop to
create a 'short-cut'.
Created an account?* Now get the App!
(*Remember, to use the App you will need to have received
your verified user name.)
